CPS2 Nature of the Work



Who employs those with creative problem solving skills?


Employers in fields where tasks are fairly dynamic and the business landscape continues to shift. Also, fields where the work being performed requires high levels of critical thinking and ingenuity and innovation.

Who are their clients?


Typical clientele includes those needing products or services that are not available as a commodity. An opportunity or specialized problem is what a client will bring to this professional for help with.

What is their key focus?


Breaking down a problem to its core definition, analyzing key information and developing solutions that will uniquely solve the problem or address the opportunity.

What information is shared with clients?  


Creative problem solvers must be able to engage customers to extract the right information that will lead to a proper understanding of what the objective is and what information gleaned from the client is relevant. Communication on a regular basis may be required to ask follow-up questions or report on progress towards a solution.

What basic knowledge and skills should an individual going into this career possess?

Individuals should possess excellent communication and critical thinking skills. They must also be able to look at the problems from different perspectives and have the courage to occasionally challenge assumptions. They must have the determination to see a solution through to its completion and take responsibility for failures without giving up.

What does a typical work day schedule look like?


Problems typically become projects, so the problem solver will start the day reviewing what needs to be accomplished. It will likely require the cooperation of a team, so meetings may be included, but balanced with enough thinking and working in solitude to develop innovative solutions.

What education and training is required to enter this career?


Individuals should, within any area of study, include courses in writing and communications. Other beneficial courses could include philosophy, technical courses, sociology and art/design.

Certification requirements?

Courses specific to creative problem solving would be of benefit if they certify an individual as a creative problem solver.

*Information on this page was provided by CareerOneStop & ONET Online